About us
What to know about us:
United Movers Logistics Services
United Movers Logistics is a freight forwarder and logistics provider with a track record of stellar performance. Worldwide. Our vast network of cargo professionals around the globe expertly handles air and ocean cargoes in one seamless transaction on your behalf. We are the in-house logistics department for exporting and importing companies across the globe, streamlining the shipping process and cutting costs along the way. We are your best asset when global business is at hand. Try us out today and see how we can help you ship better.
- A priority express service – United Movers Logistics takes priority over other postal services.
- Convenient – United Movers Logistics network is one of the most logistics forwarding companies across the world.
- Largest delivery network worldwide – United Movers Logistics operators, have the largest last-mile coverage worldwide supported by our forwarding delivery network to reach every business and citizen in the world.
The role of the United Movers Logistics Cooperative.
United Movers Logistics Cooperative is a body of Universal Logistics Union that works together to provide Logistics Express Services cross-borders. United Movers Logistics Cooperative promotes cooperation between its member posts to provide customers with high-quality, competitive Express Delivery Services worldwide.
United Movers Logistics Cooperative is structured around three management bodies:
- The General Assembly, composed of all members of the United Movers Logistics Cooperative,
- The United Movers Logistics Cooperative Board, composed of nine elected ad personal members, and
- The United Movers Logistics Unit, the executive arm of the Cooperative, is based at the International Bureau of the UPU.
The UPU is an inter-governmental organization and the primary forum for cooperation between governments, Posts, and other stakeholders of the worldwide postal sector. It works to maintain the universal network, establish the rules for international mail exchange among its 192 members, and improve the quality of service for customers.
United Movers Logistics Cooperative projects and activities:
Since 2006, the United Movers Logistics Cooperative has developed a number of initiatives assisting members to improve their services for international express customers worldwide, including:
- Audit and Measurement program – measuring the performance of United Movers Logistics operators worldwide.
- United Movers Logistics Pay-for-performance – to drive performance improvements, Pay-for-performance links payment for delivery of items to the quality of service performed.
- United Movers Logistics Performance Awards – on the basis of the Audit and Measurement Programmed results, United Movers Logistics Cooperative members that achieve high levels of delivery performance are recognized by Gold, Silver, and Bronze U.M.L Performance Awards.
- Customer Service System – an online system for forwarding operators, provides an efficient and effective means of communication to improve United Movers Logistics call center service to customers.
- United Movers Logistics Customer Care Awards recognize high-quality replies and requests sent through the Customer Service System.
- Online resources – United Movers Logistics Cooperative members can access the full Cooperative website and the Operational Guide online database.
To help members improve their quality of service the Cooperative delivers a program of training and events including-
- United Movers Logistics Workshops and the annual Cooperative General Assembly.
- U.M.L Symposiums for Senior Management.
- Regional training.
- Topic-based training, such as U.M.L Pay-for-performance or reports workshops.
- Individual operator performance reviews.
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